Antwoorden op veelgestelde inkoopvragen
Alleen openbare antwoorden. Interne tarieven, marges en commissiestructuren publiceren we niet.
What does Kapak Road do?+
Kapak Road is B2B sourcing infrastructure for coffee and cacao. We connect international buyers with named producers and origin partners, structured lot information, evidence status and a clear commercial process.
Do you sell coffee, cacao, or both?+
Both. Coffee and cacao are our two active product categories, sourced through named origin relationships.
Do you offer spot products?+
Yes. Our spot offer list shows lots currently available at origin, partner warehouses, or selected international warehouses. Availability is subject to confirmation.
Do you offer forward contracts?+
Yes. Forward allocations are shown on the forward offer list and confirmed against partner harvest windows and buyer volume.
Can I request samples?+
Yes. Use the Request Samples form and select one or several lots. Sample availability is confirmed per lot.
Do you publish prices online?+
No. Supplier prices are never published. Final quotations are confirmed per buyer, volume, Incoterms, and documentation status.
What is the minimum order quantity?+
Minimum order varies per lot and is shown on each lot detail page. Sample volumes are typically 250 g – 1 kg for coffee and 500 g – 2 kg for cacao.
Do you ship directly from origin?+
Where a lot is offered from origin, shipment departs from the partner country. Lots stored in international warehouses ship from that location. Shipment origin is shown per lot.
Which Incoterms do you work with?+
Commonly FOB, CIF, EXW, and DAP. The available Incoterms depend on the lot, warehouse location, and buyer country.
What EUDR-related information is available?+
Availability is shown per lot for geolocation and supporting information. Kapak Road coordinates the record and flags gaps; the relevant operator or trader remains responsible for its own risk assessment, mitigation and due-diligence statement.
Do you provide certifications?+
Certifications available per lot are listed on each lot detail page. Certificates are shared on request and confirmed before final quotation.
Can you source products on demand?+
Yes. Submit a Sourcing Brief with your product, origin, quality, volume, and timing requirements and we will confirm what can be presented.
Which origins do you work with?+
Version 1 works actively with Peru (cacao via Ayni) and Indonesia (coffee via Rayana / Wanoja). Additional origins are developing — see the Origins page for the full list.
How do you verify producers?+
Every supply partner goes through a verification and onboarding process before appearing on our offer list. We only present partners we have reviewed.
What is the difference between spot and forward offers?+
Spot offers are for lots currently available. Forward offers are for future harvest allocations, reserved against partner allocation and confirmed per buyer.
Can I subscribe to offer updates?+
Yes. Create a Sourcing Alert with your product, origin, and quality parameters and we will notify you when a matching lot is listed.
Do you work with roasters, importers, manufacturers, or traders?+
Yes. Roasters, importers, distributors, food manufacturers, specialty buyers, and traders can all request quotes and samples.
How does Kapak Road support sourcing decisions beyond sending an offer list?+
We help buyers compare lots across origins, coordinate samples, request documentation, and align on Incoterms and shipment windows.
Do you provide market context for coffee and cacao?+
Yes — see Market Intelligence. We publish sourcing context on spot availability, forward allocations, origin timing, and documentation status.
How do you handle EUDR-related documentation?+
We request and organise available supplier, production-location, geolocation, production-period and supporting information at lot level. We identify what is reported, received, reviewed or still pending, then reconfirm the transaction-specific file before quotation or shipment.
What traceability level is available?+
Traceability varies by lot and may identify a producer, cooperative, community or sourcing region. Each lot record states the published level and flags missing identity, route or document information for confirmation.
What packaging formats are available?+
Coffee is commonly presented in 60 kg GrainPro-lined jute. Cacao formats include jute with liner, vacuum-sealed cartons, and tempered / packed paste. See lot pages for detail.
Do you offer retail packaging?+
No. Kapak Road is a B2B sourcing platform. We do not sell retail packaging on this website.
Can Kapak Road help compare lots across origins?+
Yes. Submit a sourcing brief with your target profile and we will present comparable lots across active and developing origins.
Are shipment terms confirmed before quotation?+
Yes. Warehouse location, shipment route, Incoterms, and estimated shipment window are confirmed before a final quotation is issued.
Can Kapak Road help with sourcing strategy?+
Yes. Beyond individual lots, we support buyers on origin mix, forward planning, documentation readiness, and market context.
How does Kapak Road earn revenue?+
We operate as a sourcing partner between producers and buyers on commercial terms agreed privately with each supply partner. Commercial terms are not published.
Are supplier prices shown publicly?+
No. Supplier prices are never published on this website.
Do buyers pay for samples?+
Sample and shipping costs are confirmed per request. Some lots include free samples; others require a nominal contribution.
Can Kapak Road source products not listed on the website?+
Yes, subject to partner verification. Submit a Sourcing Brief and we will confirm what can be presented.
Does Kapak Road own the listed stock?+
Not by default. Lots are offered through named partners. Kapak Road does not claim stock ownership or exclusivity unless stated.
Do suppliers pay to be listed?+
No listing fees in Version 1. Supply partners are onboarded through Kapak Road's review process, not by paying to appear.